Horley loses its post office on Saturday 3 October when Morrisons shuts its Victoria Square store. The nearest counter left is 0.8 miles away.

Horley Post Office closes for good on Saturday 3 October. The branch sits inside the Morrisons Daily store at Unit 4 Consort Way, in Victoria Square, and Morrisons has confirmed it is closing the store that day. The Post Office counter has to go with it.

The confirmation is in Post Office Ltd’s own information letter for the branch, published on its consultation hub. “The store is due to close on Saturday 03 October 2026 and consequently, your Post Office branch will also close on Saturday 03 October 2026,” writes Billy Ware, the company’s corporate account manager.

The date is later than first feared. Horley Town Council said in June that the closure was expected “no earlier than 17 July”. In the end the town got an extra two and a half months.

No consultation, by design

This is classed as a branch unplanned closure, and that classification matters. Under the Post Office’s own Principles of Community Engagement, printed at the foot of the letter, an unplanned closure gets a notification, not a consultation.

The key line is blunt: any decision on whether to actively seek a replacement “will be a commercial decision” and “will not be subject to public consultation”. Comments can be sent to the National Consultation Team, and the notification period runs until 23 October, but there is no vote to win.

Someone can still save it, and there is a deadline

The Post Office says it is “currently investigating the options available” to bring a service back, and it has gone further than words: the Horley branch is openly advertised for a new operator.

The listing on runapostoffice.co.uk offers a Main-category Post Office for an applicant with retail premises, quotes estimated annual fees of £46,800 to £62,400 based on the branch’s last twelve months of trading, and says funding is available. Applications close on 6 October 2026, three days after the counter shuts.

The town council is pushing the vacancy hard. In its own appeal it asks residents to share the listing with anyone who might take it on, and says the aim is a Post Office “in a central and accessible location in Horley”. The council said in June it is in contact with Chris Coghlan MP’s office and is lobbying the Post Office directly, pointing out that the town centre already has limited banking facilities.

Where to go from 4 October

The information letter names two alternatives, and neither is in the town centre:

  • Lee Street Post Office, inside Seven Day Grocers at 7 Meath Green Lane, RH6 8EE. About 0.8 miles from the closing branch. Open 6am to 9pm, seven days a week, with a ramp with handrails at the entrance. The letter says it offers similar services but not vehicle tax, dollar travel money or on-demand travel insurance.
  • Smallfield Post Office, inside the Londis at 1 Wheelers Lane in Smallfield, about two and a half miles east of Horley, over the district border in Tandridge. Open 9am to 5.30pm on weekdays, 9am to 12.30pm on Saturdays, closed Sundays. There are steps at the entrance.

One practical warning for the first week. Meath Green Lane, the road the Lee Street branch sits on, is closed for five days from Monday 28 September for water mains work between the access to The Cottage and Hoadley Road, with a signed diversion via Lodge Lane, the A23 and Horley Row. The dates and diversion are in Surrey County Council’s traffic notice, and our roadworks and travel page has the detail.

What it means for you

  • Saturday 3 October is the last day to use the Post Office in Morrisons, Victoria Square.
  • From Monday 5 October the nearest counter is Lee Street, 0.8 miles away, open long hours every day, but it does not sell vehicle tax. Check the branch finder before a special trip.
  • If you know someone who could run a branch, the vacancy closes on 6 October. The town council is actively asking people to spread the word.
  • There is no consultation to respond to. Comments go to comments@postoffice.co.uk, but the replacement decision is a commercial one.

Sources

More from Reigate News: Horley’s free first parking hour and roadworks and travel.